Privacy Policy

Queen Amor Co Pty Ltd trading as The Vedic Vault

Effective Date: 11 September 2026

Queen Amor Co Pty Ltd trading as The Vedic Vault (ABN: 42 684 469 065) ("The Vedic Vault," "we," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, and online programs, including the Self-Love Mastery Group Coaching Program.

We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. Information We Collect

We collect personal information that you provide to us, including but not limited to:

Name, email address, and phone number when you sign up for our services, newsletters, or coaching programs.

Payment information when purchasing courses, coaching sessions, or other services, processed through our payment providers.

Information shared through our coaching platform and community, including anything you post or share in the Kollab Community.

Any additional information you provide through surveys, forms, or direct communication.

2. How We Use Your Information

We use your information to:

Provide and manage our meditation and coaching services, including the Self-Love Mastery Group Coaching Program.

Communicate with you regarding your inquiries, appointments, and updates.

Improve our website, offerings, and customer experience.

Process payments securely.

Track enrollment and program access, including through internal records we keep of your enrollment period.

Send promotional and educational content if you have opted in.

3. Third Parties We Share Information With

We do not sell, trade, or rent your personal information. To run our business and deliver our programs, we share relevant personal information with the following categories of third-party service providers, each under their own privacy and confidentiality terms:

Payment and checkout processing, currently ThriveCart and Stripe.

Our client relationship and coaching platform, currently Ivorey.

Our private community platform, currently Kollab Community.

Internal enrollment and program tracking tools, currently Airtable.

Advertising and analytics tools, including the Meta (Facebook) Pixel, which helps us understand how people find our programs.

We may update the specific tools we use from time to time. This policy will be updated to reflect any material change in how your information is shared.

4. Overseas Storage and Disclosure

Some of the third-party service providers listed above store or process personal information on servers located outside Australia, including in the United States. By providing your personal information, you consent to it being stored, processed, and disclosed overseas for these purposes.

5. How We Protect Your Information

We implement security measures to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We keep your personal information for as long as needed to provide our services to you, meet our legal and accounting obligations, and maintain a reasonable business record of your enrollment and purchase history. When information is no longer needed for these purposes, we take reasonable steps to delete or de-identify it.

7. Cookies and Tracking Technologies

We use cookies, the Meta (Facebook) Pixel, and similar tracking technologies to understand how people use our website and find our programs, and to improve your experience on our website. You can modify your browser settings to decline cookies, but this may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of external sites and encourage you to review their policies.

9. Children's Privacy

Our programs and services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18.

10. Your Rights

You have the right to:

Access, update, or delete your personal information.

Opt out of marketing communications.

Request information on how we process your data.

To exercise these rights, contact us using the details below.

11. Complaints

If you have a concern about how we've handled your personal information, please contact us using the details below and we will investigate your concern. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

12. Changes to This Policy

We may update this Privacy Policy as needed. Any changes will be posted on this page with the updated effective date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Queen Amor Co Pty Ltd trading as The Vedic Vault Unit 9, 19-23 Cairo St, Cammeray, NSW, 2062 Email: jo@joamor.com Phone: +61 421 902 005